This Privacy Policy explains how Jennifer Jackson trading as Jennifer Jackson Career Consultant collects, uses, stores and protects your personal data when you visit my website, use my services or interact with me professionally.
I am committed to protecting your privacy and handling your data with complete integrity. For the purposes of the UK General Data Protection Regulation (UK GDPR), I am the data controller responsible for your personal data.
1. The Personal Data I Collect
Personal data means any information that can identify you. I may collect, use and store different kinds of personal data about you, including:
- Identity Data: Your first name and last name.
- Contact Data: Your email address, telephone number and billing address.
- Professional Data: Your current job title, employment history, CV, LinkedIn profile URL, skills profiles and any other career management information you share with me during our sessions.
- Technical Data: Your IP address, browser type, location, operating system and information about how you use my website.
- Transaction Data: Details about payments from you and details of the services you have purchased from me.
2. How I Collect Your Data
I use different methods to collect data from and about you, including:
- Direct Interactions: You give me your Identity, Contact and Professional Data by filling in forms on my website, booking a free chat, subscribing to my newsletter or communicating with me by email, phone or messaging platforms.
- Automated Technologies: As you interact with my website, I may automatically collect Technical Data about your equipment and browsing patterns using cookies and similar technologies.
3. Cookies
My website uses cookies to distinguish you from other users of my website. This helps me to provide you with a good experience when you browse my site and also allows me to improve it.
A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
I use the following types of cookies:
- Strictly Necessary Cookies: These are cookies that are required for the operation of my website, such as allowing you to log into secure areas, use a shopping cart or make use of e-billing services.
- Analytical or Performance Cookies: These allow me to recognise and count the number of visitors and to see how visitors move around my website when they are using it. This helps me to improve the way my website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality Cookies: These are used to recognise you when you return to my website so I can personalise my content for you and remember your preferences.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of my website.
4. How I Use Your Personal Data
I will only use your personal data when the law allows me to. Most commonly, I use your data for the following purposes:
- To perform our contract: To deliver the career consultancy, coaching or corporate consultancy services you have purchased from me.
- Legitimate interests: To respond to your enquiries, manage my business relationship with you, improve my website and share helpful weekly blog updates or resources with you (where you have opted in).
- Legal compliance: To keep financial records for tax purposes or to comply with any legal obligations.
5. Data Sharing and Third Parties
I value your trust and I do not sell your personal data to anyone. To run my business effectively, I only share your data with trusted third-party service providers who act as data processors, including:
- Booking and Scheduling Tools: To manage our meeting times and consultations.
- Website Hosting and Analytics Providers: To keep my website secure and running smoothly.
- Payment Gateways: To process your transactions securely.
- Professional Advisors: Including accountants or legal advisors where strictly necessary (for example, for end-of-year tax returns or legal protection).
All third-party providers are required to respect the security of your personal data and to treat it in accordance with the law.
6. International Data Transfers
Some of my external third-party service providers (such as cloud storage or booking systems) may be based outside the UK. Whenever your personal data is transferred out of the UK, I ensure a similar degree of protection is afforded to it by ensuring appropriate legal safeguards are in place.
7. Data Security
I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way. I limit access to your personal data strictly to what is required to deliver my services to you.
8. Data Retention
I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. By UK law, I must keep basic information about my clients (including Contact, Identity and Transaction Data) for six years after they cease being clients for tax purposes.
9. Your Legal Rights
Under the UK GDPR, you have significant rights in relation to your personal data. These include the right to:
- Request access to your personal data (commonly known as a "data subject access request").
- Request correction of any incomplete or inaccurate data I hold about you.
- Request erasure of your personal data where there is no good reason for me to continue processing it.
- Object to processing of your personal data where I am relying on a legitimate interest.
- Request restriction of processing your personal data.
- Withdraw consent at any time where I am relying on consent to process your data (e.g., unsubscribing from email updates).
If you wish to exercise any of these rights, please contact me directly using the details provided below.
10. How to Contact Me
If you have any questions about this Privacy Policy or how I handle your personal data, please contact me at:
- Email: jen@jenjacksonconsulting.com
I am registered with the Information Commissioner's Office (ICO) under registration number: ICO:00014327410
You also have the right to make a complaint at any time to the ICO, the UK supervisory authority for data protection issues (www.ico.org.uk). I would, however, appreciate the chance to deal with your concerns before you approach them, so please contact me first.